Frequently Asked Questions

Everything you need to know about InnerTalkz™ and your journey to well-being.

This app connects you with certified mental health professionals who are here to listen and support you, offering immediate help through text chat, audio or video call when you need it and also provide continuous wellness tracking, to support your mental well-being over time.

You can recommend this app to anyone, you know, who may need immediate emotional support, stress relief, therapy or guidance in dealing with challenges such as anxiety, burnout, grief or relationship issues.

Yes. Online therapy is proven to be as effective as in-person sessions for many people. It offers convenience, privacy and access to specialists from anywhere.

If you feel overwhelmed, anxious, sad or unable to manage daily life for more than two weeks, seeking professional support can be beneficial.

Yes! Your first 5-minute consultation with any counselling specialist you choose, is completely free. We offer affordable session extensions with absolutely zero hidden fees or automated recurring charges.

Absolutely not! You do not need to share your name. Our counselling specialists will never know who you are — they are simply here to listen, support and help you feel heard.

Absolutely. All sessions and data are protected with strict confidentiality and secure communication protocols.

Yes. The app lets you instantly connect with available specialists or check a specialist's profile schedule to call or chat at a later time.

Every single counselor profile on InnerTalkz™ has verified licensing certifications. We run continuous background and credential compliance checks to ensure you receive expert counselling care.

Absolutely. If you do not feel a strong, comfortable connection, you can simply disconnect and do a smart search to find the prefered specialists and easily switch consultations. No awkward goodbyes or explanation needed.

Simply click the FOLLOW button of your preferred specialist and receive notifications whenever they are available to talk or chat with you.